FAQs
Frequently asked questions about all things Red Whale.
Troubleshooting
- I can’t remember my login details – please help!
- Which browsers and operating systems can I watch my course on?
- Can I watch my course on a smartphone or tablet?
- Why are the audio and video out of sync on my online course?
- Why is my online course cutting out?
- I’m logged in and I can’t see my course, what should I do?
- What is the minimum bandwidth I need to watch an online course?