Why is my online course cutting out?

This may be because of the strength of your internet bandwidth connection. There is a connection indicator on the media player, and if you notice the indicator turn yellow or red, you can try refreshing the page to try and get a better connection.  

Need some help? Get in touch with us via live chat, by email or by calling us on 03330 093 090 (Monday to Friday* 09:00–17:00) *excluding UK bank holidays.